Legal

Privacy Policy

This page is maintained by P&P Plumbing to answer common privacy questions about our website and services.

Last updated: 6 July 2026

SMS opt-in or phone numbers collected for the purpose of SMS are not being shared with any third party or affiliate company for marketing purposes.

P&P Plumbing (“we,” “us,” or “our”) is committed to protecting the privacy of your information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services. By using our Site or services, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

This includes information that can be used to identify you, such as your name, address, phone number, email address, and payment information. We collect this information when you:

  • Request a service or estimate.
  • Contact us through our website or by phone.
  • Make a payment.

Usage Information

We may collect information about how you use our Site, including your IP address, browser type, operating system, pages visited, and the time and date of your visit.

Cookies and Similar Technologies

We may use cookies and similar technologies to collect information about your browsing activities and preferences. Cookies are small data files stored on your device that help us improve your experience on our Site.

2. How We Use Your Information

We may use your information for the following purposes:

  • To Provide Services: To fulfill your requests for plumbing and A/C services, including scheduling appointments, providing estimates, and processing payments.
  • To Communicate with You: To respond to your inquiries, provide customer support, and send you important updates and notifications.
  • To Improve Our Site and Services: To analyze usage trends, personalize your experience, and enhance our Site and services.
  • To Send Marketing Communications: To send you promotional emails and newsletters about our services, special offers, and other information that may be of interest to you (you may opt out of these communications at any time).
  • To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes.

3. Disclosure of Your Information

We may disclose your information to the following third parties:

  • Service Providers: We may share your information with third-party service providers who assist us with payment processing, website hosting, and other business operations.
  • Business Partners: We may share your information with trusted business partners who offer related services or products.
  • Legal Requirements: We may disclose your information if required by law or in response to a valid legal request.
  • Business Transfers: In the event of a merger, acquisition, or sale of our business assets, your information may be transferred to the acquiring entity.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure.

5. Your Choices

  • Opt-Out of Marketing Communications: You can opt out of receiving marketing emails from us by following the unsubscribe instructions included in the emails.
  • Cookies: You can control cookies through your browser settings. However, disabling cookies may affect your experience on our Site.
  • Access and Correction: You may request access to or correction of your personal information by contacting us.

6. Children’s Privacy

Our Site and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete it.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our Site and updating the “Last Updated” date. Your continued use of our Site or services after any changes indicates your acceptance of the updated policy.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

This page is maintained by P&P Plumbing. It is not a legal certification or independent verification of compliance. If you need legal advice, please consult a qualified professional.